Last Updated:

At Infinikey (Pvt) Ltd, we value your privacy and are committed to protecting your personal and business information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using our Invoice Management Software.

By accessing or using our services, you acknowledge that you have read and agree to this Privacy Policy.

1. Information We Collect

To provide and improve our services, we may collect the following categories of information.

Business Information

  • Business name.
  • Business registration details.
  • VAT Registration Number (where applicable).
  • Tax Identification Number (TIN).
  • Business address.
  • Business contact details.
  • Company logo.

User Information

  • Name.
  • Email address.
  • Phone number.
  • Login credentials.

Customer Information

Information entered into invoices and customer records may include:

  • Customer names.
  • Business names.
  • Addresses.
  • Tax Identification Numbers (TIN).
  • Contact information.

Invoice Information

We securely store invoice information created through the system, including:

  • Invoice numbers.
  • Products and services.
  • Prices.
  • VAT amounts.
  • Payment details.
  • Invoice history.

2. How We Use Your Information

We use your information to:

  • Provide our invoicing services.
  • Generate and manage invoices.
  • Store your invoice history securely.
  • Improve system performance and reliability.
  • Provide customer support.
  • Protect your account and prevent unauthorised access.
  • Comply with applicable laws and regulations.

We do not sell your personal or business information to third parties.

3. Data Security

We implement reasonable technical and organisational safeguards to protect your information against unauthorised access, loss, misuse or disclosure.

These measures include:

  • Secure user authentication.
  • Encrypted connections (HTTPS).
  • Protected cloud storage.
  • Regular software updates.
  • Access controls and permission management.

While we work hard to protect your information, no internet-based service or electronic storage system can guarantee absolute security.

4. Data Retention

Your information remains available while your account is active.

If your subscription ends or your account is closed, we may retain certain information where required for legal, regulatory, security, backup or fraud prevention purposes, in accordance with applicable laws.

5. Your Responsibilities

You are responsible for:

  • Keeping your login credentials and password secure.
  • Ensuring the information entered into the system is accurate.
  • Maintaining backups of exported invoices or documents if required for your business.

6. Cookies

We may use cookies and similar technologies to:

  • Keep you signed in.
  • Improve website performance.
  • Remember your preferences.
  • Analyse website usage.

Most web browsers allow you to manage or disable cookies. However, disabling cookies may affect the functionality of certain features.

7. Third-Party Services

We may use trusted third-party service providers to assist in operating our platform, including services for:

  • Cloud hosting.
  • Email delivery.
  • Payment processing.
  • Website analytics.

These providers receive only the information necessary to perform their services on our behalf and are expected to protect that information appropriately.

8. Compliance

Our software is designed to assist businesses in preparing professional invoices that align with common Sri Lankan business practices.

Each business remains solely responsible for ensuring its invoices, tax records and business practices comply with all applicable tax laws, regulations and government requirements.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

When significant changes are made, we will update the Last Updated date displayed at the top of this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Infinikey (Pvt) Ltd
info@yourdomain.com
+94 XX XXX XXXX